Who we are
How we collect information about you and what information we will gather
We collect personal information from users when they enquire about or purchase one of our services or products, or register for our newsletter. This may include their name, title, email address, physical address and telephone number plus health information so that we can properly provide them with the appropriate services or products.
We also gather general information regarding the use of our website, such as which pages are visited most frequently. Only anonymous information and statistics will be used which do not identify individual visitors. This information helps us improve the services and information we provide on our website.
How we use this information
Our use of personal information allows us to provide efficient administration and to make informed decisions about how to provide users with appropriate services or products with regard to Fitness training and Beauty treatments, and to make users aware of any pending appointments or fees that may become due, as well as providing relevant information about our services that we believe users may be interested in.
Personal information will also be used for our own marketing purposes unless users have indicated that they do not wish to be contacted. Any user who has previously expressed interest in or used our services, will continue to be provide with articles or information via email or text under what GDPR calls Legitimate Interest. However anyone can opt out of receiving any marketing materials at any time by contacting us at email@example.com
Our website may include links to websites run by other organisations. White Room is not responsible for the privacy practices of other organisations’ websites, so we recommend you read their privacy policies carefully if you are providing them with any personal information.
Keeping your information safe
At White Room we take appropriate measures to ensure that the information we receive is kept secure, accurate, current and kept only for so long as is necessary for the purposes for which it is used. Information submitted via purchases on our website is encrypted and stored on a secure server. All access to our secure server is restricted and only accessible by authorised staff. If we ever experience a breach in security, you will be notified.
White Room may need to disclose your information if required to do so by law or in response to a court order or in exceptional circumstances. We will not share your data with any other external organisation or individual, unless you expressly request that we do so.
Data Protection and Rights of Access
You have the right to ask for a copy of the information we hold about you and to have any inaccuracies in your information corrected. You can also choose to amend your privacy permissions at any time, as well as opt-out of any services. If you wish to exercise these rights, please contact us at firstname.lastname@example.org